Question 1

Is Rent On Map free to use?

Accepted Answer

Yes! Searching for properties and contacting owners is completely free for tenants. Property owners can also list their properties for free. We believe in open access to rental information.

Question 2

Do I need an account to search?

Accepted Answer

No, you can browse the map and view property details without an account. However, you'll need to sign in to save properties, create alerts, or contact owners.

Question 3

How do I contact support?

Accepted Answer

You can reach our support team 24/7 via email at support@rentonmap.com or through the 'Contact Support' link in your profile menu.

Question 4

How does the map search work?

Accepted Answer

Simply navigate to your desired area on the map. As you move, we automatically refresh listings to show what's available in your current view. You can use filters to narrow down by price, property type, and amenities.

Question 5

How do I contact a property owner?

Accepted Answer

Once you find a property you like, click on it to view details. You'll see a 'Call Owner' or 'Chat' button. You must be signed in to access these features.

Question 6

Is my data safe?

Accepted Answer

We prioritize your privacy. Your contact details are only shared with property owners you explicitly choose to contact. We do not sell your data to third-party advertisers.

Question 7

What should I check before renting?

Accepted Answer

Always visit the property in person. Verify the amenities, check the condition of the house, and ensure the person claiming to be the owner has the legal right to rent it out. Never transfer money without a formal agreement.

Question 8

How do I post a property?

Accepted Answer

Sign in and click 'Post Property' in the top right corner. You'll need to provide details like location, rent, photos, and amenities. Use our map tool to pinpoint the exact location.

Question 9

how can I get the 'Verified' badge?

Accepted Answer

To get the 'Verified' badge, go to your profile and upload proof of ownership (e.g., electricity bill, property tax receipt). Our team will review it within 24-48 hours. Verified properties get higher visibility.

Question 10

Can I promote my listing?

Accepted Answer

Yes, you can use our 'Promote' feature to boost your listing to the top of search results in your area for a specific period.

Question 11

How do I manage my listings?

Accepted Answer

Go to 'My Properties' in your user menu. From there, you can edit details, mark properties as rented/unavailable, or delete listings.

Question 12

Is a rental agreement mandatory?

Accepted Answer

While laws vary by state, a written rental agreement is highly recommended and legally required for tenancies over certain durations (usually 11 months in India). It protects both parties by clearly creating the terms of the tenancy.

Question 13

What are the rules regarding security deposits?

Accepted Answer

Security deposits are standard practice but should be reasonable (typically 2-6 months' rent, depending on the city). ensure this amount and the refund conditions are clearly stated in your rental agreement.

Question 14

What does 'Fair Housing' mean here?

Accepted Answer

Rent On Map is committed to equal opportunity. We do not tolerate discrimination based on religion, race, caste, gender, or marital status. Owners found violating these principles may be banned.

Question 15

Who is responsible for maintenance?

Accepted Answer

Generally, major structural repairs are the owner's responsibility, while minor day-to-day maintenance is the tenant's. specific responsibilities should be detailed in your rental agreement.

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